A settlement has been reached between Ulta Salon and the U.S. Attorney’s Office for North Dakota. It settles allegations that Ulta violated the Americans with Disabilities Act at a Fargo store.
The complaint claimed that Ulta refused to allow an individual to enter with a service animal. An Ulta employee told the complainant that a North Dakota cosmetology statute prohibited service animals without documentation.
Under the Americans with Disabilities Act, individuals with disabilities who use service animals may enter places of public accommodations, such as retail stores, with their service animals. There is no requirement for documentation, licensure, or certification.
Under the settlement Ulta agreed to adopt a nationwide service animal non-discrimination policy for all its stores…provide relevant training to its employees …post signage indicating service animals are welcome, and pay $1,000 in damages to the complainant.
Ulta has opened a store in Grand Forks.
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