(MPR) – Delta Air Lines faces a class action lawsuit, which claims the airline refused to give refunds following a global technology outage last month.
The complaint states the plaintiffs are seeking refunds for all Delta customers whose flights were canceled or significantly affected due to the outage.
Among airlines, Delta was by far the hardest hit hard by the outage, having to cancel roughly 7,000 flights over five days, because key systems were crippled by the incident. The U.S. Department of Transportation is investigating why Delta failed to recover as quickly as other airlines.
The complaint also claims Delta didn’t provide all impacted passengers with meal, hotel, and ground transportation vouchers and continues to refuse or ignore requests for reimbursements of those unexpected expenses.










