Doug Barrett | Dec 6, 2017 AT 8:35 am
A statewide service allowing Minnesotans to send a text message to 911 during an emergency is up and running.
State officials say "Text-to-911" will be especially beneficial for people who are deaf or unable to speak. And it will allow victims who may not be able to talk while a crime is being committed a way to contact authorities.
To use the service, a person would type 911 in the number field and then type the nature of the emergency and a location in the body of the text message. Dispatchers at all of the state's 104 emergency dispatch centers have been trained on the texting technology.